Privacy Policy
At ShipSetu Logistics Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and logistics services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address
- Shipping Information: Pickup and delivery addresses, package details (weight, dimensions, value)
- Technical Data: IP address, browser type, device information
- Transaction Data: Payment details (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
- Process and manage your shipments
- Provide real-time tracking and updates
- Communicate regarding orders, support, and service notifications
- Improve our platform, pricing, and user experience
- Share the required data with the courier partners for delivery execution
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
- Courier and logistics partners
- Payment gateway providers
- Technology and service providers
Data may also be disclosed if required by law, legal processes, or government authorities.
4. Data Retention
We retain your data only as long as necessary for:
- Service delivery
- Legal compliance
- Business and operational purposes
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
6. Cookies & Tracking
Our website may use cookies and tracking technologies to enhance user experience, analyze traffic, and improve services.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us:
ShipSetu Logistics Private Limited
📍 S.N-03 Jayraj Residency Phase-2, Priyadarshani Nagar, Sangavi, Pimpri-Chinchwad – 411027
📞 +91 9503-63-7473
📧 shipsetulogistics@gmail.com